How does Hoopla Doopla work?
Hoopla Doopla, Inc. is partnered with merchants worldwide, to bring you the latest online
coupons, bargains, and promotions they currently have to
offer. By shopping these merchants through our site, we get
paid a marketing commission for each purchase you make. More
than half of that commission goes back to you, IN CASH! It's
that simple.
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Is the cash back that I receive some kind of "bonus
points" or "credits" to be used ONLY when I
shop through Hoopla Doopla?
NOT AT ALL! It's all CASH BACK to you. You receive it in quarterly payments throughout the year,
either by mailed check, or direct deposit into your PayPal account. You specify
this payment method to us in your Account
Information page.
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Do I need to create
an account to shop through Hoopla Doopla?
Yes. Having
an account is mandatory for us to track your purchase activity, and
for you to receive your cash back. Creating an account is quick
and easy, and absolutely FREE. Sign up here!
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Are the coupons and promotions featured on Hoopla
Doopla any different than the one's featured on the merchant's
regular website?
Not at all! The offers featured on Hoopla Doopla
are exactly the same offers seen directly on the merchant's website. Offers found on Hoopla Doopla are provided directly from the merchant, and not posted by members of other unreliable sources.
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Am I required to have a credit card or bank account
on file in my account?
No. Your credit card and bank account information
are not needed by us.
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Does Hoopla Doopla sell products on this site?
No. We provide coupons and promotional
offers from the merchants we feature on this site. After clicking
on one of our links, purchases are made directly on merchant's
site as normal.
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Does my personal information get shared in any
way?
Absolutely not! We do not share your personal
information, or engage in any type of SPAM as stated in our privacy
policy.
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What EXACTLY do I have to do to earn cash back on my
purchases?
To earn your cash back, simply log into your account, click one
of our merchant's links or the "SHOP NOW!"
button. You will be taken directly to the merchant's
website. Immediately after that, make a purchase on their website
as you normally would do if you went directly there. That's it! We
will track your steps along the way, and credit your cash back when
we receive it from the merchant. You can check the status of the
transaction, see your cleared and pending earnings, and recent activity on your Transactions/Payments page.
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When making a purchase on a merchant's site, can
I use additional coupon/promotional codes that I find elsewhere?
No. Only coupon/promotional codes found
on Hoopla Doopla may be used on our merchant's sites at checkout, as these are provided to us by the merchant. Use
of other coupon/promotional codes NOT found on Hoopla Doopla WILL NOT
guarantee cash back on your transaction. Merchant's do not credit us
for the use of them, therefore, we can not credit you.
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I don't see any coupons/promotions listed for a specific merchant. What do I do?
At times, companies may not have any coupons/promotions available.
In this case, just click the "SHOP NOW!" button and make your purchase. You still earn the shown cash back!
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How do I change my password?
You can change your password in your Account
Information page at any time.
Just type an new one in the text fields provided, and click the
"Update My Information" button at the bottom of the page. If you forgot your password and cannot login, you can reset it on the Reset
Password page.
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I forgot my password. How do I get a new one?
You can reset your password by filling out the Reset
Password page.
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How do I update my account information, such as my email address and
payment information?
You can change this and any account information in your Account
Information page.
Just change the information, and click the "Update My Information" button at the bottom of the page.
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I want to make
multiple purchases at separate times from a particular merchant.
Do I need to return to Hoopla Doopla, and click on links
for each transaction?
Yes. The reason for this is, each time you
complete a transaction and leave the merchant's site or close
your browser, your tracking information is lost. You just need to
login to your Hoopla Doopla account again, and click on another
coupon link, or the "SHOP NOW!" button from that same
merchant. This just allows us to track each purchase.
NOTE: This only
applies for SEPARATE orders. For multiple items within the same
purchase, you will receive cash back on the total purchase.
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How do I add a merchant to the "My Favorite Companies" section
at the bottom of My Home Page?
To add a favorite merchant, click
the "FAVORITES" button
in the merchant directory for the merchant you wish to add. Once the
merchant is added, you can now see all the deals it has and be able
to shop the merchant right from My
Home Page.
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How do I close out my account? What happens to any cash
back currently owed to me?
You may close your account at any time risk
free by clicking the cancel
your account link on your
Account Information page.
Simply fill out the form and submit it to us. Your account will
be closed. If there is a balance owed to you in your account,
you may choose to have this direct deposited into your PayPal account,
or have a check mailed to you to the mailing address you have on
file with us. The payment will be sent the next time we issue payments at the end of a quarter.
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When should I receive my cash back payment?
Below is a schedule of
when we issue cash back payments. Payments
are sent via the payment option you have specified in your Account
Information page.
Payment Schedule
| Quarter | Date Range | Payment Made | ||
 |
||||
| 1 | Jan 1 - March 31 | By April 15 | ||
| 2 | April 1 - June 30 | By July 15 | ||
| 3 | July 1 - September 30 | By October 15 | ||
| 4 | October 1 - December 31 | By January 15 | ||
PLEASE NOTE! Due to the high volume of payments we issue, we are not able to resend payments due to incorrect Paypal or mailing addresses. Your Account Information page contains your current payment method we use to pay you. Always make sure the Paypal or Check mailing address is correct.
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I don't see the cash back posted
from a specific purchase I made. Why?
Transactions may not be posted for a few reasons.
See the 4 possible reasons below. All qualifying transactions show
up on your Transactions/Payments page.
1. Has it been more than 7-10 days since the
purchase?
In MOST cases you will see your cash back
posted within 10 days of your purchase. In SOME instances, however,
cash back may take up to thirty days for us to post depending on
the merchant. When the merchant credits us for the transaction,
we credit you.
2. Did you use a coupon/promotional code found
elsewhere on the web when you completed the transaction at the
merchants checkout?
As stated in our Terms
of Use and above, only coupon/promotional
codes found on Hoopla Doopla may be used on our merchants sites at
checkout. Use of other coupon/promotional codes NOT found on Hoopla
Doopla WILL NOT guarantee cash back on your transaction.
3. Was www.hoopladoopla.com the FINAL click you made before making the purchase on the merchants website?
Having your cookies enabled in your web browser is how we track your purchases with all of our merchants. Cookies log your information each time you click to a merchants website, and the LAST click you make is the one that is recorded. If you visit the merchant directly by typing their web address in your browser, or click to them from another site, we DO NOT have the transaction recorded and cannot credit you cash back. The rule is, the LAST click gets the commission.
4. If you booked travel arrangements, did you
complete the action?
If you book a hotel, rented a car, etc., the
cash back is not rewarded to you on the reservation only. You must
complete the action to be credited. After that, the merchant pays us
the commission. It is at this time that we post the cash back to your
account.
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How can I check the status of purchases I
made?
When a transaction clears,
it will be posted to your Transactions/Payments page
and the amount will be reflected in your total earnings for the quarter.
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How much will I get back from each purchase I make?
Our cash back earnings vary with each merchant we feature on our site. You will
see the cash back you will earn for a specific merchant listed below the merchant
logo in bold green type. The amount you earn earn is based on the net purchase
amount, which excludes shipping and taxes.
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I recently made a VERY large purchase which I do not see posted
to my account. Why?
Large purchases are subject to credit card fraud. Our merchants notify
us of suspicious activity. If you made a large purchase and qualify
for a commission of over $300, we may contact you via email to
verify the purchase.
Once you confirm the purchase was actually made by you, we will credit it to
your account.
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I sometimes notice a merchant's cash back amount
increases or decreases. Why?
The structure of the cash back programs of the companies we feature
on our site are subject to change from time to time. This happens
on a rare occasion, and the merchant informs us when they re-structure
their cash back program. We then make the adjustments and post
them on our site.
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Is there a minimum
quota I must reach each quarter to be paid?
Yes. See below.
1. My payment method is Check. You must have a minimum balance of $10 in cleared transactions to receive a mailed check. If your balance is less than $10, your balance will carry over to the next payment period.
2. My payment method is PayPal.
You must have a minimum balance of $5 in cleared transactions to receive a PayPal direct
deposit. If your balance is less than $5, your balance will carry
over to the next payment period. You must have a PayPal account
to receive direct deposit payments. When
the payment is sent, you should receive an e-mail from PayPal,
notifying you that you have received a payment from us.
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Are there any fees applied to the payments I receive
each quarter?
There are no fees charged to you for receiving checks or PayPal deposits from us.
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Is there a maximum deposit I can receive?
For mailed checks, there is no limit.
For PayPal, there is a $10,000 per month single-payment maximum
allowed. If the amount we owe you exceeds $10,000 for one
pay period, we will break the payment into multiple payments.
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I have not received
a payment, and it is past the quarterly payment
due date. Why?
There could be a few reasons why you
did not receive your payment.
1. Did your earnings meet the minimum balance requirements?
2. Is your PayPal email address or check mailing
address correct in your Account Information page?
Your Account Information page contains your current payment method we use to pay you. Always make sure the Paypal or Check mailing address is correct. Due to the high volume of payments we issue, we are not able to resend payments due to incorrect Paypal or mailing addresses.
If the answers to the above questions are "Yes",
then contact us.
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Why is there a 90 day waiting period for transactions to fully clear
as cash back to me?
When you see a transaction posted to your Transactions
and Payments page, this means it was credited to us by the merchant,
and we credited it to you.
Due to risks such as fraud purchases, returned merchandise, cancelled orders or other actions you may take to terminate your order with our merchants, they have instated a 90 day waiting period to make your transaction official. During this 90 day period, our merchants can withdraw the transaction back from us if one of the instances mentioned above occurs. After 90 days, the cash back on the transaction posted to your account is officially yours! The ONLY reason for this 90 day waiting period is to protect us and the merchant against such instances. We mark your transactions with YELLOW and GREEN bullets to indicate the status of the transactions.
What qualifies as a referral?
A qualified referral is a referral that that has created an account, and is actively shopping and earning cash back. Once their purchases have cleared 90 days, they now become payable to you. Your total qualified referrals are is shown in your Referrals Summary under Active Referrals.
How do I get referrals?
We provide three simple to use options for you to get referrals. See below.
Option 1 - Tracking Link. Place it on your website, blog, social networking page, in your email, anywhere you like! Accounts created from clicks from this link become referrals.
Option 2 - Banners and Logos. Get banners and logos for your website, blog and more with your tracking link embedded.
Option 3 - Send Emails. Contact referrals by sending them emails using our form. They will each be sent an email from us with a link to Hoopla Doopla telling them that you recommended us! Accounts created from these sent emails become referrals.
Is there a minimum or maximum limit to the amount of referrals I can generate?
No, there are no limits. The more you generate, the more cash you earn!
What are "Inactive Referrals"?
Inactive referrals are referrals who signed up, but have NOT made a purchase to earn cash back. Once they make a purchase and have a cash back balance in their account, they are moved into Active Referrals. At this pont, they are now contributing to your earnings.
When do I get paid?
Our cash back payments to you are generated quarterly. See our payment schedule.
How do I get paid?
You have the choice of being paid by check, or by PayPal direct deposit. Your referral earnings must have a minimum balance of $10 to receive a check, and a minimum balance of $5 to receive a PayPal deposit. Read more.
How much do I earn from my referrals?
You will earn 20% of the total amount of cash back from all of your Active Referrals.
Example. You have 25 Active Referrals, who have earned a combined total of $500 in cash back from shopping. Your earnings are $100.
Your Quarterly and Lifetime Earnings from your referrals are posted on your Transactions and Payments page.
Why don't I see any referral earnings posted on my Transactions and Payments page?
There are a few reasons why you may not see any earnings posted to your account.
1. Your referrals currently do not have any shopping activity. Once they begin shopping, your Active Referrals Status will change to a smiling state saying there is shopping activity. At this point, your referrals are earning cash back, and so are you!
2. The purchases your referrals have made have not cleared the 90 day pending period, and therefore are not eligible to be part of your earnings. Read more.
How do I see my referral shopping activity?
You referral shopping activity is displayed on your Referral Shopping Activity page.
I see purchases on my Referral Shopping Activity page for a long period of time. Why?
Purchases displayed on your Referral Shopping Activity page after a few payment periods means that the member who made the purchase has not qualified for a payment. Therefore, it has not been paid out to you yet. The member must meet the minimum payment threshold.
Is this referral income I receive taxable?
Yes, but only if your earnings exceed $600. Read more.
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Is the cash back I
receive considered income? Will I need to receive a 1099?
Yes. Your Hoopla Doopla earnings are
considered income. If your earnings from us exceed $600 over
the course of a calendar year, we are required by law to provide
you with at 1099 for your tax preparation. In this case, you will
be contacted by us via email, and be asked to log into your account
and provide us with your social security number and a mailing address
so we can prepare your 1099. For NO OTHER REASON will we ever ask
you for this information, as we respect
your privacy.
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What is "Shop for a Cure?"
Shop for a Cure is a program available to Hoopla Doopla members that raises money for cancer research. All of the money raised through this program is donated to The American Cancer Society.
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How does the program work?
As a Hoopla Doopla member, you get discounts and earn cash back on all purchases you make shopping our merchants. Now, by giving you the option to participate in the Shop for a Cure program, Hoopla Doopla allows you to donate a percentage of your cash back earnings to cancer research. If you participate in the program, your donations are removed from your cash back payment at the end of each quarter before your it is sent to you.
For example. If you earn $100 in cash back in a particular quarter, and your specified contribution is 20%, we remove $20 from your earnings. You then receive $80, and $20 gets donated to The American Cancer Society.
Hoopla Doopla even contributes! At the end of each payment quarter, all member donations are added up. Hoopla Doopla will then make a company donation equal to 10% of the total of ALL member donations! The more YOU donate, the more Hoopla Doopla donates!
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How do I participate in the program?
Just go to your Account Information page, complete the "Shop for a Cure Cancer Donation Program" information, and click the "Update My Information" button at the bottom. Its that easy!
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Is there a minimum contribution?
Yes. The minimum contribution is 10% of your quarterly earnings. This is the minimum donation The American Cancer Society will accept to participate in the program. You may contribute as much as you want between 10% and 100% of your quarterly earnings. The more you contribute, the more Hoopla contributes! See "How does the program work?" above.
Once I participate, how do I change my contribution?
Just go to your Account Information page, choose your new contribution percentage in the "Shop for a Cure Cancer Donation Program" information, and click the "Update My Information" button at the bottom. Its that easy!
PLEASE NOTE: You may change your contribution as often as you like. Whatever your setting is at the time payments are issued, that is the contribution that will be removed from your earnings.
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How do I opt out of the program?
Just go to your Account Information page, uncheck the "YES! I would like fight cancer with Hoopla Doopla!" in the "Shop for a Cure Cancer Donation Program" information, and click the "Update My Information" button at the bottom. Its that easy!
PLEASE NOTE: You may opt in and out of the program as often as you like. Whatever your setting is at the time payments are issued, that will determine whether a contribution is made or not.
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After I log in, I only see my user home page. There are no categories
to the left, and no alphabet across the top. What is wrong?
This is a browser security issue. Visit
our Browser Compatibility page
for instructions on how to set up your browser to use Hoopla Doopla
properly. For further information, check the "Help" section
in your web browser.
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I just completed a purchase
on a merchant's site through Hoopla Doopla. When I returned
to Hoopla Doopla, it said that my "Session has Expired" . Why?
The reason your session with Hoopla
Doopla was timed out was because your account was inactive for
more than twenty minutes. We time out your session for security
purposes, so your information is safe and secure. This did not
falter the transaction in any way.
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When I click on a merchant's link through Hoopla Doopla,
it do not take me to the merchant's site. I get a white screen,
or I am stuck on the "Taking you to..." screen.
What is happening?
This is a browser security issue. Visit
our Browser Compatibility page
for instructions on how to set up your browser to use Hoopla Doopla
properly. For further information, check the "Help" section
in your web browser.
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How do I enable cookies in my web browser so
my transactions are recorded?
Each web browser is different. Just visit
our Browser Compatibility page
for instructions. We provide step by step instructions for various
web browsers. If your browser is not listed, check the "Help" section
in your web browser.
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Have additional questions? Ask us!
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