Browser Compatibility
This page contains information on optimizing your
browser for use with Hoopla Doopla.
Security Settings
Your browser security settings have a major effect
on Hoopla Doopla's performance. Please take note of some known issues
below.
Issue 1: Browser freezing or white screen when
clicking merchant links.
When clicking the
merchant links featured on our site, we direct you to the web site
of the merchant to make your purchase. If you experience
a delay or
freezing of your browser after clicking these links,
this is due to the level of security set in your browser. If the level
of security is set too high, your
browser will not let us direct you to the merchant's site.
Issue 2: No access to companies or categories
after logging in.
After
logging in, you will see your user home page. You should also
see categories to the left, and an alphabet across the top of your
screen. This is where you find our merchants.
If you DO NOT see these, this is due to the level of security set
in your browser. If the level of security is set too high, this will
cause this to happen, as your browser is not letting us build the
categories and alphabet directory.
Here's how to fix these issues:
- Open Internet Explorer.
- Click Tools and select Internet Options.
- Click the Security tab.
- Select the zone you want to change the security
level for (Usually "Internet").
- If your slider is up to the max setting, lower the
it down to a lower setting, such as medium.
- Click OK.
- If the problem persists, lower the security another
level.
If these issues still exist, contact support@hoopladoopla.com.
Enabling Cookies
Below is a list of popular browsers and how to enable
or make sure cookies are enabled in them.
If your browser is not listed,
please check the "Help" section of your browser for further
help.
Version 7.0
- Click Tools and select Internet Options.
- Click the Privacy tab and click Advanced.
- Check the box next to Override Automatic Cookie Handling.
- Select Accept under First-party Cookies.
- Select Accept under Third-party Cookies.
- Check the box next to Always Allow Session Cookies.
- Click OK.
- Click OK.
Version 6.0
- Click Tools and select Internet Options.
- Click the Privacy tab and
click Advanced.
- Check the box next to Override Automatic Cookie Handling.
- Select
Accept under First-party Cookies.
- Select Accept under Third-party
Cookies.
- Check the box next to Always Allow Session Cookies.
- Click OK.
- Click OK.
Version 3.0
- Click Tools and select Options.
- Click the Privacy icon.
- Check the box next to Accept cookies from
sites under the Cookies section.
- Click OK.
- Exit and re-launch the browser.
Version 2.0
- Click Tools and select Options.
- Click the Privacy icon.
- Check the box next to Accept cookies from
sites under the Cookies section.
- Click OK.
Version 9.0
- Click Start, select Settings and Control Panel.
- 2. Double-click
Internet Options.
- Click the Privacy tab and click Advanced.
- Check the box next to
Override Automatic Cookie Handling.
- Select Accept under First-party
Cookies.
- Select Accept under Third-party Cookies.
- Check the box next to Always
Allow Session Cookies.
- Click OK.
- Click OK.
Version 8.0
- Click Start, select Settings and Control Panel.
- Double-click Internet
Options.
- Click the Privacy tab and click Advanced.
- Check the box next to
Override Automatic Cookie Handling.
- Select Accept under First-party
Cookies.
- Select Accept under Third-party Cookies.
- Check the box next to Always
Allow Session Cookies.
- Click OK.
- Click OK.
Version 3.0
- Click the Safari menu and select Preferences.
- Click the Security
icon.
- Select Always next to Accept Cookies.
- Click the Red ball in the
top left corner to close the Safari Preferences window.
- Exit and re-launch
the browser.
Version 2.0
- Click the Safari menu and select Preferences.
- Click the Security
icon.
- Select Always next to Accept Cookies.
- Click the X in the top left
corner to close the Security window.
Version 9.0
- Click Tools and select Options.
- Click the Privacy icon.
- Check the box next to Accept cookies from
sites.
- Click OK.
Version 6.0
- Select 'File' from your Opera menu bar.
- Select 'Preferences' from
the 'File' menu drop down list.
- Click on 'Privacy' from the 'Preferences'
window.
- Select 'Enable all cookies'.
- Then click the 'OK' button to save
your changes.
